Power outages


Coronavirus (COVID-19)

The following measures are designed to protect our customers, employees and partners during required on-site work related to our activities.

Our customers and employees must:

  • Avoid all unnecessary direct contact.
  • Maintain a safe distance of two metres between each other.
  • Follow the safety measures issued by public health authorities.

Learn more about our prevention measures

Sign up for notifications about the outage.

Use the Hydro-Québec app to track a power outage and receive notifications to stay up to date.

Download in the App Store. Get it on Google Play.

Be prepared in case of a power outage.

Have a list of emergency numbers on hand, unplug your electronics and check your electrical installations. Here’s a list of additional measures you should take before, during and after an outage. But above all, stay safe!