Service interruptions

Carte géographique représentant l'emplacement des pannes et interruptions dans le réseau d'Hydro-Québec.
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Outages - locate the outages and planned service interruptions in your sector.

Outages Major outages Updated at

Service interruptions Updated at

Service interruptions reported by region

Number of interruptions and customers without electricity by region:

Table showing the number of customers without electricity by region.
Region Interruptions Customers without electricity
Abitibi-Témiscamingue 0 0 customer out of 80 657
Bas-Saint-Laurent 0 0 customer out of 123 215
Capitale-Nationale 25 442 customers out of 416 837
Centre-du-Québec 0 0 customer out of 137 881
Chaudière-Appalaches 24 393 customers out of 240 568
Côte-Nord 4 177 customers out of 47 947
Estrie 6 78 customers out of 89 818
Gaspésie - Îles-de-la-Madeleine 1 96 customers out of 57 020
Lanaudière 2 54 customers out of 248 954
Laurentides 0 0 customer out of 341 416
Laval 0 0 customer out of 189 574
Mauricie 1 6 customers out of 163 418
Montréal 2 36 customers out of 1 043 209
Montérégie 0 0 customer out of 768 685
Nord-du-Québec 2 5 customers out of 21 622
Outaouais 0 0 customer out of 215 336
Saguenay - Lac-Saint-Jean 0 0 customer out of 129 809
Across Québec 67 1 287 customers out of 4 315 966

Updated at 5 a.m.

This figure represents the number of equipment failures or incidents that have caused power outages on the Hydro-Québec grid and includes scheduled outages for system maintenance.

This figure represents the number of customers who are without electricity out of the total number of customers served by Hydro-Québec in a given region, regional county municipality (MRC) or municipality. The information does not take the number of people in each household into account. Consequently, the total number of people affected by a service interruption is higher than the numbers in the chart.

Updated hourly. Last update : 5 a.m.

Across Québec

1 287 customers without power
sur 4 315 966
67 interruptions
See the map See the planned service interruptions map

Terms of use

In no case shall Hydro-Québec be held liable for any use, or inability to use, the information on the maps or in the Service status by region report.

While Hydro-Québec updates the information contained in the maps and the Service status by region report as often as possible, it cannot guarantee the accuracy or the content of this information, including when service is expected to be restored.

Certain outage areas may not be listed on the maps. The areas identified on the maps and the time when service is expected to be restored are approximate, as is the rest of the information (cause, number of customers without power, etc.).

The Service status by region report shows the number of customers without power in each region of the province. This report includes power outages and planned service interruptions currently under way. Unlike a power outage, which is unplanned, a planned service interruption is an intentional interruption of service for a set period of time for system maintenance purposes.

All persons must take the necessary steps to mitigate damage that may be caused by an outage.

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See also