Service interruptions

Carte géographique représentant l'emplacement des pannes et interruptions dans le réseau d'Hydro-Québec.
Désolé, aucun résultat n’a été trouvé pour

Désolé, aucun résultat n’a été trouvé pour

OK

hydroquebec.com is not authorized to use your position.
Please check the location authorizations for your device.

OK
More information
No outage reported at that location No service interruption has been planned at that location
Report an outage
Loading

Outages - locate the outages and planned service interruptions in your sector.

Outages Major outages Updated at

Service interruptions Updated at

Service interruptions reported by region

Number of interruptions and customers without electricity by region:

Table showing the number of customers without electricity by region.
Region Interruptions Customers without electricity
Abitibi-Témiscamingue 1 1 customer out of 80 543
Bas-Saint-Laurent 1 1 customer out of 123 139
Capitale-Nationale 5 12 customers out of 416 493
Centre-du-Québec 1 1 customer out of 137 704
Chaudière-Appalaches 2 3 customers out of 240 116
Côte-Nord 0 0 customer out of 47 941
Estrie 3 11 customers out of 89 745
Gaspésie - Îles-de-la-Madeleine 4 1 376 customers out of 56 967
Lanaudière 0 0 customer out of 248 628
Laurentides 3 10 customers out of 340 462
Laval 1 52 customers out of 189 373
Mauricie 0 0 customer out of 163 270
Montréal 0 0 customer out of 1 042 607
Montérégie 1 3 customers out of 767 329
Nord-du-Québec 1 5 customers out of 21 498
Outaouais 0 0 customer out of 214 962
Saguenay - Lac-Saint-Jean 2 28 customers out of 129 729
Across Québec 25 1 503 customers out of 4 310 506

Updated at 6 p.m.

This figure represents the number of equipment failures or incidents that have caused power outages on the Hydro-Québec grid and includes scheduled outages for system maintenance.

This figure represents the number of customers who are without electricity out of the total number of customers served by Hydro-Québec in a given region, regional county municipality (MRC) or municipality. The information does not take the number of people in each household into account. Consequently, the total number of people affected by a service interruption is higher than the numbers in the chart.

Updated hourly. Last update : 6 p.m.

Across Québec

1 503 customers without power
sur 4 310 506
25 interruptions
See the map See the planned service interruptions map

Terms of use

In no case shall Hydro-Québec be held liable for any use, or inability to use, the information on the maps or in the Service status by region report.

While Hydro-Québec updates the information contained in the maps and the Service status by region report as often as possible, it cannot guarantee the accuracy or the content of this information, including when service is expected to be restored.

Certain outage areas may not be listed on the maps. The areas identified on the maps and the time when service is expected to be restored are approximate, as is the rest of the information (cause, number of customers without power, etc.).

The Service status by region report shows the number of customers without power in each region of the province. This report includes power outages and planned service interruptions currently under way. Unlike a power outage, which is unplanned, a planned service interruption is an intentional interruption of service for a set period of time for system maintenance purposes.

All persons must take the necessary steps to mitigate damage that may be caused by an outage.

Hydro-Québec app

Track any power outages and stay informed thanks to our notifications.

When to report an outage?

If you don’t see your outage on the map, contact us!

Report an outage

24-hour service
1 800 790-2424

See also