Service interruptions

Carte géographique représentant l'emplacement des pannes et interruptions dans le réseau d'Hydro-Québec.
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Outages - locate the outages and planned service interruptions in your sector.

Outages Major outages Updated at

Service interruptions Updated at

Service interruptions reported by region

Number of interruptions and customers without electricity by region:

Table showing the number of customers without electricity by region.
Region Interruptions Customers without electricity
Abitibi-Témiscamingue 0 0 customer out of 80 901
Bas-Saint-Laurent 2 8 customers out of 123 465
Capitale-Nationale 1 1 customer out of 419 887
Centre-du-Québec 4 101 customers out of 138 851
Chaudière-Appalaches 3 536 customers out of 242 140
Côte-Nord 0 0 customer out of 48 014
Estrie 0 0 customer out of 90 279
Gaspésie - Îles-de-la-Madeleine 0 0 customer out of 57 028
Lanaudière 1 2 customers out of 251 066
Laurentides 4 39 customers out of 344 747
Laval 1 143 customers out of 190 912
Mauricie 1 12 customers out of 164 074
Montréal 1 15 customers out of 1 047 872
Montérégie 4 42 customers out of 775 319
Nord-du-Québec 0 0 customer out of 21 852
Outaouais 2 32 customers out of 216 902
Saguenay - Lac-Saint-Jean 1 3 customers out of 130 252
Across Québec 25 934 customers out of 4 343 561

Updated at 10 p.m.

This figure represents the number of equipment failures or incidents that have caused power outages on the Hydro-Québec grid and includes scheduled outages for system maintenance.

This figure represents the number of customers who are without electricity out of the total number of customers served by Hydro-Québec in a given region, regional county municipality (MRC) or municipality. The information does not take the number of people in each household into account. Consequently, the total number of people affected by a service interruption is higher than the numbers in the chart.

Updated hourly. Last update : 10 p.m.

Across Québec

934 customers without power
sur 4 343 561
25 interruptions
See the map See the planned service interruptions map

Terms of use

In no case shall Hydro-Québec be held liable for any use, or inability to use, the information on the maps or in the Service status by region report.

While Hydro-Québec updates the information contained in the maps and the Service status by region report as often as possible, it cannot guarantee the accuracy or the content of this information, including when service is expected to be restored.

Certain outage areas may not be listed on the maps. The areas identified on the maps and the time when service is expected to be restored are approximate, as is the rest of the information (cause, number of customers without power, etc.).

The Service status by region report shows the number of customers without power in each region of the province. This report includes power outages and planned service interruptions currently under way. Unlike a power outage, which is unplanned, a planned service interruption is an intentional interruption of service for a set period of time for system maintenance purposes.

All persons must take the necessary steps to mitigate damage that may be caused by an outage.

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See also