Service interruptions

Carte géographique représentant l'emplacement des pannes et interruptions dans le réseau d'Hydro-Québec.
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Outages - locate the outages and planned service interruptions in your sector.

Outages Major outages Updated at

Service interruptions Updated at

Service interruptions reported by region

Number of interruptions and customers without electricity by region:

Table showing the number of customers without electricity by region.
Region Interruptions Customers without electricity
Abitibi-Témiscamingue 0 0 customer out of 80 552
Bas-Saint-Laurent 0 0 customer out of 123 239
Capitale-Nationale 1 2 865 customers out of 416 215
Centre-du-Québec 0 0 customer out of 137 588
Chaudière-Appalaches 0 0 customer out of 239 735
Côte-Nord 0 0 customer out of 48 025
Estrie 1 59 customers out of 89 786
Gaspésie - Îles-de-la-Madeleine 0 0 customer out of 57 015
Lanaudière 4 405 customers out of 248 381
Laurentides 3 391 customers out of 339 645
Laval 0 0 customer out of 189 045
Mauricie 1 1 249 customers out of 163 448
Montréal 0 0 customer out of 1 041 488
Montérégie 3 396 customers out of 765 286
Nord-du-Québec 0 0 customer out of 21 548
Outaouais 1 1 customer out of 215 077
Saguenay - Lac-Saint-Jean 0 0 customer out of 129 734
Across Québec 14 5 366 customers out of 4 305 807

Updated at 11 p.m.

This figure represents the number of equipment failures or incidents that have caused power outages on the Hydro-Québec grid and includes scheduled outages for system maintenance.

This figure represents the number of customers who are without electricity out of the total number of customers served by Hydro-Québec in a given region, regional county municipality (MRC) or municipality. The information does not take the number of people in each household into account. Consequently, the total number of people affected by a service interruption is higher than the numbers in the chart.

Updated hourly. Last update : 11 p.m.

Across Québec

5 366 customers without power
sur 4 305 807
14 interruptions
See the map See the planned service interruptions map

Terms of use

In no case shall Hydro-Québec be held liable for any use, or inability to use, the information on the maps or in the Service status by region report.

While Hydro-Québec updates the information contained in the maps and the Service status by region report as often as possible, it cannot guarantee the accuracy or the content of this information, including when service is expected to be restored.

Certain outage areas may not be listed on the maps. The areas identified on the maps and the time when service is expected to be restored are approximate, as is the rest of the information (cause, number of customers without power, etc.).

The Service status by region report shows the number of customers without power in each region of the province. This report includes power outages and planned service interruptions currently under way. Unlike a power outage, which is unplanned, a planned service interruption is an intentional interruption of service for a set period of time for system maintenance purposes.

All persons must take the necessary steps to mitigate damage that may be caused by an outage.

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See also