Service interruptions

Carte géographique représentant l'emplacement des pannes et interruptions dans le réseau d'Hydro-Québec.
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Outages - locate the outages and planned service interruptions in your sector.

Outages Major outages Updated at

Service interruptions Updated at

Service interruptions reported by region

Number of interruptions and customers without electricity by region:

Table showing the number of customers without electricity by region.
Region Interruptions Customers without electricity
Abitibi-Témiscamingue 1 14 customers out of 81 158
Bas-Saint-Laurent 0 0 customer out of 123 654
Capitale-Nationale 1 1 customer out of 420 992
Centre-du-Québec 1 1 customer out of 139 262
Chaudière-Appalaches 0 0 customer out of 242 607
Côte-Nord 0 0 customer out of 47 916
Estrie 2 36 customers out of 90 584
Gaspésie - Îles-de-la-Madeleine 0 0 customer out of 57 137
Lanaudière 0 0 customer out of 252 487
Laurentides 1 6 customers out of 346 805
Laval 0 0 customer out of 191 870
Mauricie 1 9 customers out of 164 520
Montréal 2 505 customers out of 1 052 051
Montérégie 1 7 customers out of 779 519
Nord-du-Québec 0 0 customer out of 22 033
Outaouais 0 0 customer out of 217 938
Saguenay - Lac-Saint-Jean 1 1 customer out of 130 539
Across Québec 11 580 customers out of 4 361 072

Updated at 10:01 p.m.

This figure represents the number of equipment failures or incidents that have caused power outages on the Hydro-Québec grid and includes scheduled outages for system maintenance.

This figure represents the number of customers who are without electricity out of the total number of customers served by Hydro-Québec in a given region, regional county municipality (MRC) or municipality. The information does not take the number of people in each household into account. Consequently, the total number of people affected by a service interruption is higher than the numbers in the chart.

Updated every fifteen minutes. Last update : 10:01 p.m.

Across Québec

580 customers without power
sur 4 361 072
11 interruptions
See the map See the planned service interruptions map

Terms of use

In no case shall Hydro-Québec be held liable for any use, or inability to use, the information on the maps or in the Service status by region report.

While Hydro-Québec updates the information contained in the maps and the Service status by region report as often as possible, it cannot guarantee the accuracy or the content of this information, including when service is expected to be restored.

Certain outage areas may not be listed on the maps. The areas identified on the maps and the time when service is expected to be restored are approximate, as is the rest of the information (cause, number of customers without power, etc.).

The Service status by region report shows the number of customers without power in each region of the province. This report includes power outages and planned service interruptions currently under way. Unlike a power outage, which is unplanned, a planned service interruption is an intentional interruption of service for a set period of time for system maintenance purposes.

All persons must take the necessary steps to mitigate damage that may be caused by an outage.

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See also