Service interruptions

Carte géographique représentant l'emplacement des pannes et interruptions dans le réseau d'Hydro-Québec.
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Outages - locate the outages and planned service interruptions in your sector.

Outages Major outages Updated at

Service interruptions Updated at

Service interruptions reported by region

Number of interruptions and customers without electricity by region:

Table showing the number of customers without electricity by region.
Region Interruptions Customers without electricity
Abitibi-Témiscamingue 1 1 customer out of 80 869
Bas-Saint-Laurent 1 22 customers out of 123 388
Capitale-Nationale 12 365 customers out of 418 769
Centre-du-Québec 3 4 customers out of 138 536
Chaudière-Appalaches 2 19 customers out of 241 717
Côte-Nord 1 8 customers out of 48 012
Estrie 3 5 customers out of 90 125
Gaspésie - Îles-de-la-Madeleine 1 11 customers out of 57 016
Lanaudière 15 160 customers out of 250 583
Laurentides 8 185 customers out of 343 507
Laval 3 61 customers out of 190 602
Mauricie 3 39 customers out of 163 874
Montréal 12 739 customers out of 1 044 786
Montérégie 7 223 customers out of 772 683
Nord-du-Québec 1 216 customers out of 21 792
Outaouais 1 543 customers out of 216 331
Saguenay - Lac-Saint-Jean 1 16 customers out of 130 068
Across Québec 75 2 617 customers out of 4 332 658

Updated at 11 a.m.

This figure represents the number of equipment failures or incidents that have caused power outages on the Hydro-Québec grid and includes scheduled outages for system maintenance.

This figure represents the number of customers who are without electricity out of the total number of customers served by Hydro-Québec in a given region, regional county municipality (MRC) or municipality. The information does not take the number of people in each household into account. Consequently, the total number of people affected by a service interruption is higher than the numbers in the chart.

Updated hourly. Last update : 11 a.m.

Across Québec

2 617 customers without power
sur 4 332 658
75 interruptions
See the map See the planned service interruptions map

Terms of use

In no case shall Hydro-Québec be held liable for any use, or inability to use, the information on the maps or in the Service status by region report.

While Hydro-Québec updates the information contained in the maps and the Service status by region report as often as possible, it cannot guarantee the accuracy or the content of this information, including when service is expected to be restored.

Certain outage areas may not be listed on the maps. The areas identified on the maps and the time when service is expected to be restored are approximate, as is the rest of the information (cause, number of customers without power, etc.).

The Service status by region report shows the number of customers without power in each region of the province. This report includes power outages and planned service interruptions currently under way. Unlike a power outage, which is unplanned, a planned service interruption is an intentional interruption of service for a set period of time for system maintenance purposes.

All persons must take the necessary steps to mitigate damage that may be caused by an outage.

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See also