Carte géographique représentant l'emplacement des pannes et interruptions dans le réseau d'Hydro-Québec.
Désolé, aucun résultat n’a été trouvé pour
No outage reported at that location No service interruption has been planned at that location

Outages - locate the outages and planned service interruptions in your sector.

Outages Major outages Updated at

Service interruptions Updated at

Service interruptions reported by region

Number of interruptions and customers without electricity by region:

Table showing the number of customers without electricity by region.
Region Interruptions Customers without electricity
Abitibi-Témiscamingue 0 0 customer out of 82 005
Bas-Saint-Laurent 3 82 customers out of 124 548
Capitale-Nationale 6 242 customers out of 429 481
Centre-du-Québec 1 3 customers out of 142 282
Chaudière-Appalaches 2 6 customers out of 247 837
Côte-Nord 0 0 customer out of 48 376
Estrie 11 1 576 customers out of 91 916
Gaspésie - Îles-de-la-Madeleine 0 0 customer out of 57 695
Lanaudière 1 75 customers out of 259 077
Laurentides 0 0 customer out of 356 361
Laval 2 12 customers out of 195 276
Mauricie 0 0 customer out of 166 681
Montréal 1 53 customers out of 1 067 812
Montérégie 3 25 customers out of 797 888
Nord-du-Québec 0 0 customer out of 22 375
Outaouais 5 1 468 customers out of 222 050
Saguenay - Lac-Saint-Jean 3 18 customers out of 132 113
Across Québec 38 3 560 customers out of 4 443 773

Updated at 9:16 p.m.

This figure represents the number of equipment failures or incidents that have caused power outages on the Hydro-Québec grid and includes scheduled outages for system maintenance.

This figure represents the number of customers who are without electricity out of the total number of customers served by Hydro-Québec in a given region, regional county municipality (MRC) or municipality. The information does not take the number of people in each household into account. Consequently, the total number of people affected by a service interruption is higher than the numbers in the chart.

Terms of use

In no case shall Hydro-Québec be held liable for any use, or inability to use, the information on the maps or in the Service status by region report.

While Hydro-Québec updates the information contained in the maps and the Service status by region report as often as possible, it cannot guarantee the accuracy or the content of this information, including when service is expected to be restored.

Certain outage areas may not be listed on the maps. The areas identified on the maps and the time when service is expected to be restored are approximate, as is the rest of the information (cause, number of customers without power, etc.).

The Service status by region report shows the number of customers without power in each region of the province. This report includes power outages and planned service interruptions currently under way. Unlike a power outage, which is unplanned, a planned service interruption is an intentional interruption of service for a set period of time for system maintenance purposes.

All persons must take the necessary steps to mitigate damage that may be caused by an outage.

When to report an outage?

If you don’t see your outage on the map, contact us!

Report an outage

24-hour service
1 800 790-2424

Your best ally in the event of an outage.

Use our mobile app to report an outage and stay abreast of the situation. Sign up for alerts to receive a message if the anticipated service restoration time changes and/or once service is restored.

Download in the App Store. Get it on Google Play.