Carte géographique représentant l'emplacement des pannes et interruptions dans le réseau d'Hydro-Québec.
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No outage reported at that location No service interruption has been planned at that location

Outages - locate the outages and planned service interruptions in your sector.

Outages Major outages Updated at

Service interruptions Updated at

Service interruptions reported by region

Number of interruptions and customers without electricity by region:

Table showing the number of customers without electricity by region.
Region Interruptions Customers without electricity
Abitibi-Témiscamingue 1 374 customers out of 82 909
Bas-Saint-Laurent 0 0 customer out of 125 427
Capitale-Nationale 0 0 customer out of 436 922
Centre-du-Québec 0 0 customer out of 144 628
Chaudière-Appalaches 0 0 customer out of 252 910
Côte-Nord 0 0 customer out of 48 622
Estrie 0 0 customer out of 93 584
Gaspésie - Îles-de-la-Madeleine 0 0 customer out of 58 298
Lanaudière 0 0 customer out of 264 699
Laurentides 1 11 customers out of 363 982
Laval 0 0 customer out of 197 185
Mauricie 0 0 customer out of 168 714
Montréal 3 221 customers out of 1 081 311
Montérégie 2 13 customers out of 810 774
Nord-du-Québec 0 0 customer out of 22 785
Outaouais 0 0 customer out of 225 408
Saguenay - Lac-Saint-Jean 0 0 customer out of 133 589
Across Québec 7 619 customers out of 4 511 747

Updated at 3:16 a.m.

This figure represents the number of equipment failures or incidents that have caused power outages on the Hydro-Québec grid and includes scheduled outages for system maintenance.

This figure represents the number of customers who are without electricity out of the total number of customers served by Hydro-Québec in a given region, regional county municipality (MRC) or municipality. The information does not take the number of people in each household into account. Consequently, the total number of people affected by a service interruption is higher than the numbers in the chart.

Terms of use

The information provided by the power outages information service is approximate. It is presented based on the time zone to which the device is set.

Under no circumstances shall Hydro-Québec be held liable for any use of or inability to use the information on the maps or service status by region report. It is the responsibility of local occupants to protect their property.

While Hydro-Québec updates the information on outages and planned service interruptions on the maps and in the service status by region report, it cannot guarantee the accuracy or content of this information, including when service is expected to be restored.

Certain outage areas may not be listed on the maps. The areas identified on the maps and the time when service is expected to be restored are approximate, as is the rest of the information (cause, number of customers without power, etc.).

The service status by region report indicates the number of customers without power in each region of the province. It includes the power outages and scheduled interruptions that are currently underway. Unlike a power outage, which is unplanned, a planned service interruption is an intentional interruption of service for a set period of time for system maintenance purposes.

All persons must take the necessary steps to mitigate damage that may be caused by a planned service interruption or power outage.

When to report an outage?

If you don’t see your outage on the map, contact us!

Report an outage

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1 800 790-2424

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Use our mobile app to report an outage and stay abreast of the situation. Sign up for alerts to receive a message if the anticipated service restoration time changes and/or once service is restored.

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