Service interruptions

Carte géographique représentant l'emplacement des pannes et interruptions dans le réseau d'Hydro-Québec.
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Outages - locate the outages and planned service interruptions in your sector.

Outages Major outages Updated at

Service interruptions Updated at

Service interruptions reported by region

Number of interruptions and customers without electricity by region:

Table showing the number of customers without electricity by region.
Region Interruptions Customers without electricity
Abitibi-Témiscamingue 1 4 customers out of 80 877
Bas-Saint-Laurent 1 54 customers out of 123 419
Capitale-Nationale 3 876 customers out of 419 495
Centre-du-Québec 0 0 customer out of 138 698
Chaudière-Appalaches 1 1 customer out of 242 010
Côte-Nord 0 0 customer out of 48 015
Estrie 1 1 customer out of 90 180
Gaspésie - Îles-de-la-Madeleine 0 0 customer out of 57 011
Lanaudière 31 1 423 customers out of 250 848
Laurentides 30 4 759 customers out of 344 148
Laval 1 16 customers out of 190 827
Mauricie 4 548 customers out of 163 985
Montréal 0 0 customer out of 1 046 926
Montérégie 9 848 customers out of 774 278
Nord-du-Québec 0 0 customer out of 21 800
Outaouais 9 502 customers out of 216 653
Saguenay - Lac-Saint-Jean 1 68 customers out of 130 160
Across Québec 92 9 100 customers out of 4 339 330

Updated at 10 p.m.

This figure represents the number of equipment failures or incidents that have caused power outages on the Hydro-Québec grid and includes scheduled outages for system maintenance.

This figure represents the number of customers who are without electricity out of the total number of customers served by Hydro-Québec in a given region, regional county municipality (MRC) or municipality. The information does not take the number of people in each household into account. Consequently, the total number of people affected by a service interruption is higher than the numbers in the chart.

Updated hourly. Last update : 10 p.m.

Across Québec

9 100 customers without power
sur 4 339 330
92 interruptions
See the map See the planned service interruptions map

Terms of use

In no case shall Hydro-Québec be held liable for any use, or inability to use, the information on the maps or in the Service status by region report.

While Hydro-Québec updates the information contained in the maps and the Service status by region report as often as possible, it cannot guarantee the accuracy or the content of this information, including when service is expected to be restored.

Certain outage areas may not be listed on the maps. The areas identified on the maps and the time when service is expected to be restored are approximate, as is the rest of the information (cause, number of customers without power, etc.).

The Service status by region report shows the number of customers without power in each region of the province. This report includes power outages and planned service interruptions currently under way. Unlike a power outage, which is unplanned, a planned service interruption is an intentional interruption of service for a set period of time for system maintenance purposes.

All persons must take the necessary steps to mitigate damage that may be caused by an outage.

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See also