Carte géographique représentant l'emplacement des pannes et interruptions dans le réseau d'Hydro-Québec.
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No outage reported at that location No service interruption has been planned at that location

Outages - locate the outages and planned service interruptions in your sector.

Outages Major outages Updated at

Service interruptions Updated at

Service interruptions reported by region

Number of interruptions and customers without electricity by region:

Table showing the number of customers without electricity by region.
Region Interruptions Customers without electricity
Abitibi-Témiscamingue 0 0 customer out of 83 862
Bas-Saint-Laurent 0 0 customer out of 126 416
Capitale-Nationale 1 4 customers out of 442 373
Centre-du-Québec 0 0 customer out of 146 894
Chaudière-Appalaches 0 0 customer out of 257 020
Côte-Nord 1 61 customers out of 48 946
Estrie 2 3 customers out of 192 089
Gaspésie - Îles-de-la-Madeleine 0 0 customer out of 58 919
Lanaudière 0 0 customer out of 269 897
Laurentides 0 0 customer out of 369 613
Laval 0 0 customer out of 200 457
Mauricie 0 0 customer out of 171 001
Montréal 0 0 customer out of 1 089 480
Montérégie 2 247 customers out of 724 515
Nord-du-Québec 0 0 customer out of 23 462
Outaouais 0 0 customer out of 228 413
Saguenay - Lac-Saint-Jean 0 0 customer out of 134 948
Across Québec 6 315 customers out of 4 568 305

Updated at 3:32 a.m.

This figure represents the number of equipment failures or incidents that have caused power outages on the Hydro-Québec grid and includes scheduled outages for system maintenance.

This figure represents the number of customers who are without electricity out of the total number of customers served by Hydro-Québec in a given region, regional county municipality (MRC) or municipality. The information does not take the number of people in each household into account. Consequently, the total number of people affected by a service interruption is higher than the numbers in the chart.

Terms of use

The information provided by the power outages information service is approximate. It is presented based on the time zone to which the device is set.

Under no circumstances shall Hydro-Québec be held liable for any use of or inability to use the information on the maps or service status by region report. It is the responsibility of local occupants to protect their property.

While Hydro-Québec updates the information on outages and planned service interruptions on the maps and in the service status by region report, it cannot guarantee the accuracy or content of this information, including when service is expected to be restored.

Certain outage areas may not be listed on the maps. The areas identified on the maps and the time when service is expected to be restored are approximate, as is the rest of the information (cause, number of customers without power, etc.).

The service status by region report indicates the number of customers without power in each region of the province. It includes the power outages and scheduled interruptions that are currently underway. Unlike a power outage, which is unplanned, a planned service interruption is an intentional interruption of service for a set period of time for system maintenance purposes.

All persons must take the necessary steps to mitigate damage that may be caused by a planned service interruption or power outage.

When to report an outage?

If you don’t see your outage on the map, contact us!

Report an outage

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1 800 790-2424

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Use our mobile app to report an outage and stay abreast of the situation. Sign up for alerts to receive a message if the anticipated service restoration time changes and/or once service is restored.

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