10 632 customers without electricity out of 325 535
126 interruptions

See the sector outage map

Carte géographique représentant l'emplacement des pannes et interruptions dans le réseau d'Hydro-Québec.
Désolé, aucun résultat n’a été trouvé pour
No outage reported at that location No service interruption has been planned at that location
Loading

Outages - locate the outages and planned service interruptions in your sector.

Outages Major outages Updated at

Service interruptions Updated at

 Québec (Hors MRC)

Service interruptions reported by area

Number of interruptions and customers without electricity by area:

Service status by area Interruptions Customers without electricity
Beauport (Québec) 28 2 857 customers out of 42 891
Cap-Rouge (Québec) 1 7 customers out of 6 231
Charlesbourg (Québec) 30 1 935 customers out of 45 311
Lac-Saint-Charles (Québec) 4 523 customers out of 4 583
Les Saules (A) 0 Not available
Loretteville (Québec) 4 264 customers out of 8 239
Québec est (Québec) 8 309 customers out of 52 708
Québec ouest (Québec) 26 1 940 customers out of 78 723
Saint-Émile (Québec) 2 1 058 customers out of 6 597
Sainte-Foy (Québec) 11 1 364 customers out of 52 413
Sillery (Québec) 5 218 customers out of 6 475
Val-Bélair (Québec) 6 139 customers out of 14 022
Vanier (Québec) 1 18 customers out of 7 342
Total for Québec (V) 126 10 632 customers out of 325 535

Legend

  • (MRC): Regional county municipality
  • (CT): Township
  • (CU): United township
  • (EI): Aboriginal settlement
  • (M): Municipality
  • (NO): Unorganized territory
  • (P): Parish municipality
  • (RI): Native reserve
  • (V): City
  • (VC): Cree village
  • (TC): Cree territory
  • (VL): Village
  • (VN): Northern village

Updated at 6:16 p.m.

This figure represents the number of equipment failures or incidents that have caused power outages on the Hydro-Québec grid and includes scheduled outages for system maintenance.

This figure represents the number of customers who are without electricity out of the total number of customers served by Hydro-Québec in a given region, regional county municipality (MRC) or municipality. The information does not take the number of people in each household into account. Consequently, the total number of people affected by a service interruption is higher than the numbers in the chart.

Updated every fifteen minutes. Last update : 6:16 p.m.


10 632 customers without power
out of 325 535
126 interruptions
Service interruptions reported by region Sort by : |
  • Beauport (Québec)

    2 857 customers out
    of 42 891
    28interruptions
  • Cap-Rouge (Québec)

    7 customers out
    of 6 231
    1interruption
  • Charlesbourg (Québec)

    1 935 customers out
    of 45 311
    30interruptions
  • Lac-Saint-Charles (Québec)

    523 customers out
    of 4 583
    4interruptions
  • Les Saules (A)

    Not available
    0interruption
  • Loretteville (Québec)

    264 customers out
    of 8 239
    4interruptions
  • Québec est (Québec)

    309 customers out
    of 52 708
    8interruptions
  • Québec ouest (Québec)

    1 940 customers out
    of 78 723
    26interruptions
  • Saint-Émile (Québec)

    1 058 customers out
    of 6 597
    2interruptions
  • Sainte-Foy (Québec)

    1 364 customers out
    of 52 413
    11interruptions
  • Sillery (Québec)

    218 customers out
    of 6 475
    5interruptions
  • Val-Bélair (Québec)

    139 customers out
    of 14 022
    6interruptions
  • Vanier (Québec)

    18 customers out
    of 7 342
    1interruption

Legend

  • (MRC): Regional county municipality
  • (CT): Township
  • (CU): United township
  • (EI): Aboriginal settlement
  • (M): Municipality
  • (NO): Unorganized territory
  • (P): Parish municipality
  • (RI): Native reserve
  • (V): City
  • (VC): Cree village
  • (TC): Cree territory
  • (VL): Village
  • (VN): Northern village

Terms of use

The information provided by the power outages information service is approximate. It is presented based on the time zone to which the device is set.

Under no circumstances shall Hydro-Québec be held liable for any use of or inability to use the information on the maps or service status by region report. It is the responsibility of local occupants to protect their property.

While Hydro-Québec updates the information on outages and planned service interruptions on the maps and in the service status by region report, it cannot guarantee the accuracy or content of this information, including when service is expected to be restored.

Certain outage areas may not be listed on the maps. The areas identified on the maps and the time when service is expected to be restored are approximate, as is the rest of the information (cause, number of customers without power, etc.).

The service status by region report indicates the number of customers without power in each region of the province. It includes the power outages and scheduled interruptions that are currently underway. Unlike a power outage, which is unplanned, a planned service interruption is an intentional interruption of service for a set period of time for system maintenance purposes.

All persons must take the necessary steps to mitigate damage that may be caused by a planned service interruption or power outage.

When to report an outage?

If you don’t see your outage on the map, contact us!

Report an outage

24-hour service
1 800 790-2424

Stay informed, wherever you are!

Download our mobile app now and get notifications about outages or planned service interruptions at addresses that are important to you.

Download in the App Store. Get it on Google Play.
Download in the App Store. Get it on Google Play.